Information We Collect

We collect various types of information to provide and improve our market analysis services for businesses operating in Australia. This includes both information you provide directly and information gathered automatically through your interaction with our platform.

Personal Information

• Name, email address, and contact details when you register for our services
• Business information including company name, industry sector, and role
• Payment information for subscription services (processed through secure third-party providers)
• Communication preferences and marketing consent

Usage Data

We automatically collect information about how you use our platform, including pages visited, time spent on different sections, search queries, and interaction patterns with our market analysis tools. This data helps us understand user behavior and improve our service delivery.

Technical Information

Our systems collect device information, IP addresses, browser type, operating system, and access times. This technical data is essential for maintaining platform security and ensuring optimal performance across different devices and networks.

How We Use Your Information

Your personal information enables us to deliver comprehensive market analysis services tailored to your business needs. We process this data lawfully and transparently, ensuring every use serves a legitimate business purpose.

• Providing access to market analysis reports and business intelligence tools
• Personalizing content recommendations based on your industry and interests
• Processing payments and managing your account subscription
• Sending service updates, educational content, and relevant market insights
• Improving our platform through usage analytics and user feedback
• Ensuring platform security and preventing fraudulent activities
• Complying with legal obligations and regulatory requirements

Data Sharing and Disclosure

trevionthalysa maintains strict controls over data sharing and only discloses personal information in specific, limited circumstances that align with our commitment to protecting your privacy.

Service Providers

We work with trusted third-party service providers who assist in delivering our services, including payment processors, cloud hosting providers, and email delivery services. These partners are contractually bound to protect your information and can only use it for specific purposes on our behalf.

Legal Requirements

We may disclose personal information when required by Australian law, court orders, or government regulations. This includes cooperating with law enforcement agencies when legally obligated and protecting our legal rights in disputes.

Business Transfers

In the unlikely event of a merger, acquisition, or sale of trevionthalysa's assets, your personal information may be transferred as part of that transaction. You would be notified of any such change in ownership or control of your personal information.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Principles (APPs) and Privacy Act 1988, you have specific rights regarding your personal information. We're committed to helping you exercise these rights effectively.

• Access your personal information and request copies of data we hold about you
• Correct inaccurate or outdated information in your profile
• Request deletion of your personal information in certain circumstances
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
• Request information about how we've shared your data with third parties

To exercise any of these rights, contact our privacy team using the details provided below. We'll respond to your request within 30 days and may require identity verification for security purposes.

Data Security and Storage

Protecting your personal information is fundamental to our operations. We employ multiple layers of security measures designed to prevent unauthorized access, use, or disclosure of your data.

Technical Safeguards

Our platform uses industry-standard encryption for data transmission and storage, secure authentication protocols, and regular security audits. Access to personal information is restricted to authorized personnel who require it for their work responsibilities.

Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically kept while your subscription remains active and for up to seven years after termination for financial and legal compliance purposes.

International Transfers

While our primary data storage occurs within Australia, some service providers may process information internationally. When this happens, we ensure adequate protection through appropriate safeguards and contractual commitments that meet Australian privacy standards.

Cookies and Tracking Technologies

trevionthalysa uses cookies and similar technologies to enhance your browsing experience and gather analytics about platform usage. Understanding how these tools work helps you make informed decisions about your privacy preferences.

Essential Cookies

These cookies are necessary for basic platform functionality, including maintaining your login session, remembering preferences, and ensuring security features work correctly. Essential cookies cannot be disabled without affecting core service delivery.

Analytics and Performance

We use analytics cookies to understand how users interact with our platform, identify popular content, and detect technical issues. This information helps us improve service quality and user experience over time.

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. Our cookie banner provides options for customizing your preferences when you first visit our site.

Updates to This Policy

Privacy practices evolve alongside technology and legal requirements. We review this policy regularly and update it as needed to reflect changes in our data processing activities or applicable laws.

When significant changes occur, we'll notify active users via email and display prominent notices on our platform. The "Last Updated" date at the top of this policy indicates when the most recent changes took effect.

We encourage you to review this policy periodically, especially if you have concerns about how your information is being handled. Your continued use of our services after policy updates indicates acceptance of the revised terms.